I uninstalled the webcam, reinstalled it, tried rolling back the driver, all that jazz. I tried doing updates, from both Win10 and Cyberlink. When I looked in the settings I coulkd see that it was using the HP Truevision webcam. The little light next to the camera indicating it was on worked, so I was pretty sure it wasn't a hardware issue. I downloaded a different version of Youcam - my bundled software version was not free to download, and I was not about to pay for something that had originally came with my computer for free, and I had no idea what i could do or who to call to not have to pay to get it again. I dont remember which option I did the install with the second time, but my win.old folder was now gone, along with all my self installed programs. A few weeks later my start menu quit working again and I had to do the win10 reinstall again. When I did this, all my bundled software was removed, including Youcam. I think I did the in place upgrade, or refresh- the one that starts windows like new and saves everything you had in the Windows.Old folder. I put up with it for a little while and then got frustrated enough to reinstall windows. I could right click on a few of them, but to just click on them to open them did nothing. Then I started having problems with my start menu and all the programs there not working. It originally came with win 8.1 and some bundled software, which included Youcam 6, the software to use the built in HP Truevision webcam.

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Truevision hd webcam set up windows 10